MCP use cases

These are jobs you can describe in plain language. You do not write the tool calls. The assistant calls them, stops when a tool returns an error, and does not send, publish, schedule, enroll, or enable anything until you ask. Each use case below is its own page, with its own URL, so you can open the one that matches the job.

Use case	What you ask for
Reply in an open chat	Answer the customer’s last message with session text
Send an approved template	Send a template that is already `APPROVED`
Schedule a template	Send that template at a later time
Cancel a scheduled message	Stop a template that has not gone out
Schedule a broadcast	Preview the recipient count, then schedule one template to many contacts
Submit a template	Validate a template and submit it to Meta
Generate a template header	Build a template and a header image from your website
Send an image or PDF	Upload a file you already have and send it in an open chat
Import contacts	Create contacts, labels, and attributes
Publish a workflow	Copy a starter workflow and publish the draft
Enroll an automation	Add contacts to a workflow that is already published
Send a WhatsApp Flow	Publish a Flow, send it, and read submissions
Assign a live chat	Hand a Live Chat thread to a teammate
Suggest a reply	Draft a reply and leave it unsent
Send a catalog product	Share one product, or the catalog, inside an open chat
Add a catalog product	Create a product from an image you already have
Enable an AI bot	Add knowledge, run a test, then enable the bot
Send an ad conversion	Report a qualified lead or purchase from a click-to-WhatsApp ad
Check plan usage	Read limits and usage before a write

Tool arguments and error codes stay on the tool pages. Stop conditions stay on Rules.

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Use cases

Tools