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A new bot stays disabled. The assistant cannot turn it on until a test succeeds, every knowledge source is ready, and you ask to enable it. Updating the bot does not enable it.

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Ask this

After the test looks right and knowledge is ready:

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What the assistant calls

1

Create it disabled

get_ai_bot_catalog lists models. create_ai_bot creates a disabled bot. agentType is customer_support, booking, sales, or custom.
2

Add knowledge and test

add_ai_bot_knowledge adds faq, url, or file knowledge. get_ai_bot_knowledge reports pending, processing, ready, or failed. test_ai_bot sends one message to the bot. Knowledge that is still processing blocks enable. The assistant waits and reads the knowledge again.
3

Enable

enable_ai_bot runs only after the test, after every source is ready, and after you ask.
A knowledge file follows the Media rules for the knowledge purpose: PDF, plain text, Markdown, or JSON. The tool list is on AI bots.