Skip to main content
A broadcast sends one approved template to the contacts you select on the connected phone number. Open Broadcasts in the dashboard.

​
Send a broadcast

1

Choose an approved template

The template picker lists approved templates only. If the template is missing, check Templates and wait for Meta approval.
2

Fill variables

Provide a value for each named variable. You can map variables from contact fields and attributes so each recipient gets their own value.
3

Select recipients

Search saved contacts, filter by labels or attributes, import a file, or add phone numbers for this send. Contacts who opted out of broadcasts stay excluded.
4

Send or schedule

Choose Send now or Schedule for a specific time. Drip campaigns use Start now instead of Send now.
After the broadcast starts, the list shows recipients and delivery. Failed messages can be retried from the broadcast when your plan includes that feature.

​
Drip campaigns

Standard and Premium include drip campaigns. A drip enrolls contacts into an automation whose trigger is Enroll contacts. Publish that automation and turn it on, then choose it for the campaign. Each campaign can use a different automation.
Broadcast volume counts toward the monthly message allowance on your plan. See Plans.