Prerequisites
- A Facebook account that can access the WhatsApp Business account you want to connect
- The business phone number you will use on WhatsApp
- A browser where you can complete Meta’s Embedded Signup
Create the account
1
Sign up
Open dashboard.greentick.ai and create an account. You can also start from greentick.ai.
2
Finish onboarding
Enter the company details GreenTick asks for, including the business name, location, and how you plan to use WhatsApp. This creates your workspace before a number is connected.
3
Connect WhatsApp
Open WhatsApp Connections and click Connect WhatsApp Business. Log in with Facebook and choose the WhatsApp Business account. The number you select is linked first. You can add more numbers from that same account afterward.See Connect WhatsApp if Meta asks you to pick an existing account or a disconnected number.
4
Add a contact
Open Contacts and add a customer, or use Import to upload a spreadsheet. Store the phone number with its country code, for example
919876543210.5
Send or reply
If that contact has messaged you in the last 24 hours, open Live Chat and reply in the thread.To message someone who has not written recently, create a template, wait until Meta marks it Approved, then send it from Broadcasts or from the chat.
You are set up when WhatsApp Connections shows the business account and Live Chat can open a conversation for that number.